We are all about elevating your workforce through our Leadership Programs.
You are likely here because you have heard that we are Communication Specialists and your current problems are about working with your people.
Because most problems start with people for various reasons.
We’ll help you and your team refocus and transform your business to achieve whatever numbers you really want to get to. In order to achieve your grandest goals, you need your team to be spot on; engaged, focused, cooperative, efficient and smiling.
We help you build and develop that team to be the best so you can become a supplier of choice in your industry.
I love seeing customers get outstanding results by inspiring their entire workforce to go the extra mile, achieve 100% customer satisfaction, and hit company targets. Thats number one. We help take the pressure off you, the owner. We step in and guide your management team in how to set the right goals for themselves, their team members, and the team as a unit. We give them a proven system for communicating with team members and show them what to say and when to say it. We show them how to unite, engage and inspire or motivate their team.
The CONTACT 20-20 Difficult conversation training helps you and your team members know exactly what words to choose, which ones to avoid, and what questions to ask so you and another person can get to the heart of difficult circumstances quickly. You can find win-win solutions, whether that’s with a co-worker, boss, customer or supplier.
We’ll share three absolute ‘MUST DO”s’ for navigating difficult conversations to win-win outcomes and we’ll give you a seven step framework for making sure you do those three things.
We’ll provide a tool for navigating these sensitive conversations called the HIP, which stands for the Human Interaction process, and we’ll show you exactly how to use it.
We’ll talk about timing the tough conversations and give you the confidence you need to stop avoiding them. You’ll also learn how to use some tools for controlling your Fight, Flight or Freeze automatic responses.
Do you worry about the having great future leaders for your business? Do you know how to make that happen?
Mentoring happens naturally in a business. Most often its not focused and as a result, when new leaders step in, they aren’t as prepared as they could be.
We’ll help you design and implement a formal internal corporate leadership development mentor
program so you can assure the future success of your business.
Your program should first, identify the best leadership candidates, and second, develop them into the best leaders in your industry.