Best practice Word Choice to open & navigating tough talks
Full list of words to avoid that trigger negativity
Body language, facial expression and tone of voice tips
17 tips for active listening
4 ways to clarify
And much more
How to take a relationship next level
Reviews
What are my clients saying?
“Michael has a proven ability to communicate openly and effectively with a variety of personalities and races”
“Michael has been extremely helpful to me with my role in human resources. He has helped me to hone my listening skills as well as setting goals in both my personal and professional life.”
Connie Olsen
“Mike played a key role in assisting our business move through a family transfer by facilitating the really hard conversations.
After the transfer he took us from a small business to becoming a top 10 business within our industry in just 4 years …”
Gordon Breault
Mike recommended specific communication initiatives and helped us implement them. Things like our daily tool box talks, 2-way performance review systems and a mentor program. Our retentions rates increased right after Mike began working with us. We identified and developed five superintendents and have more in our mentor program. Our communication systems make our information flow accurate and timely. This helps motivate our staff, keeps us all focused on making improvements, and allows for meaningful feedback from the workforce for timely action. Then we can make adjustments to ensure the workforce is healthy, productive, efficient. All this has helped our company achieve quality and growth targets consistently. We would highly recommend Mike to anyone who wants help with establishing communication strategy and systems within their business so they can be a better company.